Work Location:
Markham, Ontario, Canada

Hours:
37.5

Line of Business:
Data & Analytics

Pay Details:
$96,900 - $136,800 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

This role reports to the Senior Manager of Regulatory Compliance Reporting and Documentation Standards, as part of the Quality Assurance (QA) function.

The Manager is accountable for leading complex compliance risk reporting, development of executive-level presentations and dashboards. Owns the end-to-end creation and maintenance of QA reporting documentation, ensures final reports are curated in accordance with regulatory standards, enterprise risk management frameworks, data retention best practices, internal audit requirements and external regulatory expectations. Defines team goals and objectives in alignment with overall reporting business strategies. Owns building data reporting capabilities and leveraging it as a competitive advantage for TD.

The successful candidate will possess advanced expertise creating executive-level presentations and Power BI reporting, is proficient with aggregate and concentration risk methodologies, strong background in regulatory and/or standards-based compliance programs with the ability to translate complex datasets into meaningful executive-level data insights.

Key Responsibilities:

Employee / Team Management

The Manager aligns with TD core values and serves as a brand ambassador for the business and the Bank. This role leads and develops a cohesive, inclusive, and high-performing team by providing guidance, coaching, ongoing feedback, and performance management. The Manager fosters a fair and equitable work environment, sets clear goals and team objectives, drives accountability for meeting sensitive timelines and delivering results, supports change through positive reinforcement, promotes collaboration and knowledge sharing across functions, ensures timely communication of issues, and manages employees in accordance with HR policies, procedures, and guidelines of conduct.

RCM (QA) Compliance Reporting and Analytics

• Acts as the second-line validation reviewer for quality control testing and supporting documentation, assessing RCM control effectiveness and risk across business lines.
• Evaluates risk interdependencies and concentration exposure across geographies, segments, business units, and 1LOD/2LOD control environments to provide an enterprise-wide compliance risk view.
• Performs root cause and trend analysis on QA exceptions, assessment criteria, and recurring compliance issues; validates remediation plans and corrective actions arising from QA, audit, and regulatory reviews
• Creates executive, board, and risk committee reporting on aggregate and concentration risk, thematic trends, issues, and risk prioritization
• Defines and implements KPIs, KRIs, and compliance metrics to support risk-based decision-making; and reviews, escalates, and coordinates remediation plans for identified risks and issues with stakeholders.
• Owns the delivery of data reporting / presentation format in accordance with business specifications and timelines.
• Continuously monitors compliance risk related metrics and risk trends to identify potential vulnerabilities and control gaps.

Power BI Dashboard Development

• Advanced Power BI expertise, including strong data model schema design/documentation, designs semantic model, data relationships and hierarchies for large complex datasets based on supporting evidence documentation from various data sources.
• Owns the end-to-end development of measures, power query transformations, data visualizations, and is proficient with designing data extraction capabilities in dashboards that support advanced compliance reporting analytics in Power BI.
• Accountable for creating end-to-end advanced-level dashboard architecture/ design for executive reporting.

Audit Readiness and Data Governance

• Accountable for ensuring reporting documentation is accurate and complete for audit readiness purposes.
• Maintains traceability between source data and final reporting outputs.
• Curates supporting evidence documentation to ensure alignment to final reporting.
• Ensures compliance with enterprise data governance, data retention and documentation standards.
• Supports Internal Audit and Regulatory reviews through robust evidence artifacts and reporting documentation.
• Participates in audit reviews of internal controls and processes as required.

Automation

• Investigates opportunities to enhance methodologies and processes for data collection and analysis to improve reporting efficiency.
• Leads the efforts in integrating siloed, irregular and external data from TD systems and data warehouses to enable a consolidated view of data to drive automation and efficiencies with data reporting.
• Implements automated reporting solutions to improve reporting efficiency, data quality and stakeholder access to compliance insights to enable self-serve reporting capabilities.
• Assesses existing analytics tools and enhances existing analytical capabilities and quality of data to enable greater automation, using emerging technologies such as embedded AI solutions.

Stakeholder Management

• Partners with (QA), Compliance, RCM Standard Owners, Oversight Functions and across Internal Audit, Data Management and Technology teams to deliver final reporting packages to drive reporting improvements and efficiencies.
• Communicates emerging risks and reporting insights to stakeholders and the senior executive team.
• Acts as a subject matter expert (SME) for RCM QA and Issues Management reporting.

Technical Skills:

• Advanced MS PowerPoint, Excel and Visio reporting skills.
• Advanced Power BI development and dashboard design.
• Advanced proficiency with data modeling, Power Query, SQL, coding, formulas measures, and large-scale data analysis.

Experience:

• Business administration, statistical, mathematical, scientific or financial educational and/or work-based experience background.
• 8+ years of experience within banking / audit firm exposure industry is preferred.
• 8+ years of experience within RCM frameworks, risk management frameworks, quality assurance and audit methodologies.
• 8+ years of experience in data analysis, compliance risk, regulatory compliance reporting.
• 8+ years of experience creating executive-level PowerPoint presentations and Power BI executive reports, including complex dashboards, scorecards, risk matrixes, process flows, heatmaps, etc.
• Strong experience with risk aggregation and concentration risk reporting.

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We're delighted that you're considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development

If you're interested in a specific career path or are looking to build certain skills, we want to help you succeed. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.

If you're passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.

We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you've got everything you need to succeed in your new role.

Interview Process
We'll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you'd like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only):
Sans Objet