Learning and Development Manager (Learning Technology and Learning Advisory) 12-month contract

Job Type:Permanent
Reference code:112883
Primary Location:Multiple Locations, Canada
All Available Locations:Calgary, AB; Alma; Amos; Bas St-Laurent; Brossard, QC; Burlington, ON; Bécancour; Chicoutimi; Dolbeau; Drummondville; Edmonton, AB; Farnham; Fredericton, NB; Gatineau; Granby; Grand-Mère; Halifax, NS; Havre-Saint-Pierre; Hawkesbury; Jonquière; Kanata, ON; Kitchener, ON; La Baie; La Sarre; Langley, BC; Laval, QC; London; Markham; Matane; Mississauga; Moncton, NB; Montreal, QC; New Richmond; Niagara; Normandin; Ottawa, ON; Prince Albert; Prince George; Quebec City, QC; Regina, SK; Rimouski; Roberval; Rouyn-Noranda; Saguenay; Saint John, NB; Saint-Hyacinthe; Saskatoon, SK; Sept-Îles; Shawinigan; Sherbrooke; St-Félicien; St. John's, NL; Toronto, ON; Trois-Pistoles; Trois-Rivières; Val D'Or; Vancouver, BC; Vaughan, ON; Victoria, BC; Windsor, ON; Winnipeg, MB

Our Purpose

At Deloitte, we are driven to inspire and help our people, organization, communities, and country to thrive. Our Purpose is to build a better future by accelerating and expanding access to knowledge. Purpose defines who we are and gives us reason to exist as an organization.
By living our Purpose, we will make an impact that matters.

• Have many careers in one Firm.
• Enjoy flexible, proactive, and practical benefits that foster a culture of well-being and connectedness.
• Experience a firm where wellness matters.

What will your typical day look like?

Manage learning technology projects and provide strong technical advice to cross-organization stakeholders. Includes stakeholder management, vendor management, budget and planning, logistics and scheduling, and team management. You will oversee the execution of the annual learning technology plan and manage software implementations and technology-focused projects in collaboration with ITS. You will use your expertise in learning technology to advise on system and tool usage and create and maintain system processes and governance structures that will support business needs and providing exceptional client service by demonstrating solid understanding of business objectives all while maximizing operational efficiency and client service.
Overseeing the learning analytics portfolio, you will work with analytic partners to develop an understanding of analytic needs and opportunities for improvement. You'll collaborate with cross-functional teams to define success metrics, measure and report on the results and the overall impact of L&D programs, services, and operations.
You will continuously cultivate relationships across the L&D Experience portfolio as well as other teams/functions across the greater organization. Collaborates with global learning teams and Member Firms to understand learning opportunities and continually enhance the learning and development experiences for our talent.
You understand the learning and development landscape, trends for future of learning & workforce of the future capabilities and firm and global learning strategy and available resources. With your understanding of the leadership and professional development lifecycle and the requirements and learning priorities for specific talent populations, you will partner with business leaders and learning champions to define learning needs aligned to business objectives and assist in developing annual learning plans to help drive culture and behavioural change (e.g., learning adoption and engagement) and create and deliver a change and communications plan concerning learning and development opportunities and resources.

Who you are

You are an experienced leader with learning technology and learning & development strategy and are exceptional at organizing and managing complex projects to create a world-class learning experience for our people. You have strong multi-tasking, critical thinking, and problem-solving skills, can collaborate cross-organizationally with different levels of user sophistication, and are motivated to provide excellent internal customer service.

Enough about us, let's talk about you

Education: Bachelor's degree or equivalent (advanced degree in learning or leadership-related field encouraged)
Years of Experience: 5-7

Qualifications:

• You have 5 - 7 years experience in learning and development or related field. You also have a proven track record of managing complex projects in a fast-paced environment.
• You have a Bachelor's degree or equivalent in education, learning or leadership-related field.
• Extensive experience with learning technology and project management.
• You can work both independently and collaboratively in a team environment.
• Your written and verbal skills are excellent, and you can deliver key messages with clarity, confidence, and poise to instill confidence in stakeholders.
• You possess exceptional senior stakeholder management and relationship mastery skills and can build and maintain a strong network with colleagues and stakeholders.
• You have strong technical knowledge of applications, such as Excel, PowerPoint, Outlook, Zoom, team collaboration sites, along with the ability to adapt to new applications.
• You are energetic and passionate, with the drive for excellence, service, and making things happen.

Going for gold:
• A Masters degree in education, learning technology or related field
• Experience with leadership development initiatives
• Ability to travel in Canada; as needed

Our promise to our people: Deloitte is where potential comes to life.

Be yourself, and more.
We are a group of talented people who want to learn, gain experience, and develop skills. Wherever you are in your career, we want you to advance.
You shape how we make impact.
Diverse perspectives and life experiences make us better. Whoever you are and wherever you're from, we want you to feel like you belong here. We provide flexible working options to support you and how you can contribute. Be the leader you want to be.
Be the leader you want to be
Some guide teams, some change culture, some build essential expertise. We offer opportunities and experiences that support your continuing growth as a leader.
Have as many careers as you want.
We are uniquely able to offer you new challenges and roles - and prepare you for them. We bring together people with unique experiences and talents, and we are the place to develop a lasting network of friends, peers, and mentors. Our TVP is about relationships - between leaders and their people, the firm and its people, peers, and within in our communities.

The next step is yours

At Deloitte, we are all about doing business inclusively - that starts with having diverse colleagues of all abilities. Deloitte encourages applications from all qualified candidates who represent the full diversity of communities across Canada. This includes, but is not limited to, people with disabilities, candidates from Indigenous communities, and candidates from the Black community in support of living our values, creating a culture of Diversity Equity and Inclusion and our commitment to our AccessAbility Action Plan , Reconciliation Action Plan and the BlackNorth Initiative .
We encourage you to connect with us at accessiblecareers@deloitte.ca if you require an accommodation for the recruitment process (including alternate formats of materials, accessible meeting rooms or other accommodations). We'd love to hear from you!
By applying to this job you will be assessed against the Deloitte Global Talent Standards. We've designed these standards to provide our clients with a consistent and exceptional Deloitte experience globally.
Deloitte Canada has 30 offices with representation across most of the country. We acknowledge our offices reside on traditional, treaty and unceded territories as part of Turtle Island and is still home to many First Nations, Métis, and Inuit peoples. We are all Treaty people.

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Management and Executive