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Great Canadian Gaming Corp.

Housekeeping Supervisor

Moncton, NB
Full Time
4 days ago

C asino New Brunswick is seeking a qualified individual to fill the role of Housekeeping Supervisor in our housekeeping department. Under the general direction of the Housekeeping Manager, this position is responsible for overseeing the daily activities of Room Attendants and housekeeping employees while maintaining a safe and welcoming work environment for all employees.

Specific responsibilities include:
• Assigns duties to housekeeping employees
• Records telephone calls in regards to requests and ensures that action is taken and recorded
• Reviews the list of prospective check-outs and empty room to assign workload in priority
• Manages the key inventory
• Runs discrepancy, arrival and Opera reports
• Manages dry cleaning for guests
• Maintains the Lost and Found
• Inspects building and records engineering deficiencies in a logbook/database
• Manages the uniform dry cleaning program for the food and beverage and hotel staff
• Conducts orientation and in-service training to new employees
• Conducts monthly inventories
• Conducts room inspections and reports results to the Manager, Housekeeping
• Liaises and communicates effectively with all appropriate operational departments
• Develops and cultivates strong working relationships with all stakeholders (guests, ownership and employees)
• Ensures compliance with licensing laws, health and safety and other statutory regulations
• Performs other duties as assigned or directed.
• Provides a Great Experience and Memory to all guests, both external and internal

Successful candidates will demonstrate the following qualifications:
• High School Diploma
• Post Secondary hospitality or hotel education or suitable combination of education and experience
• Computer literacy in MS Office; Opera an asset
• Ability to stand for long periods of time
• Minimum 1 year experience in housekeeping management

Hospitality and Tourism