JOB DESCRIPTION: Key responsibilities of a Shoppers Drug Mart Cash Manager include:
•Ensures that cash staff comply with store policies and operating procedures. •Oversees human resource functions of cash staff, including but not limited to, scheduling hours and vacations, training, coaching and performance management. •Resolves customer complaints ensuring exceptional customer service. •Maintains and controls cash registers and works with Front Store Manager in order to maintain balanced inventory. •Ensures all loss prevention systems and procedures are performed according to established guidelines. •Plans, organizes and supports all promotions in co-operation with other members of the Management Team
•Post secondary education; •proven leadership and staff management abilities; •superior interpersonal skills; strong verbal and written communication skills; •thorough understanding of and ability to execute merchandising standards; •efficient time management abilities; effective organization and planning skills; •computer literacy; •commitment to providing exceptional customer service.
WORK HOURS: Flex schedule - some weekends and evenings
ADDITIONAL POSITION DETAILS: Accommodation is available upon request for applicants and employees with disabilities. At Shoppers Drug Mart, we believe that compliance with laws is about doing the right thing. Upholding the law is part of our Code of Conduct - it reinforces what our customers and stakeholders expect of us.